Using Calora

Terms of Use

Effective August 27, 2026 · Published by Etiendem Technologies

These Terms govern your use of Calora, provided by Etiendem Technologies. By creating an account or using the service, you agree to these Terms and our Privacy Policy.

Wellness information only

Nutrition values, AI analysis, photo estimates, recommendations, and other information provided by Calora are estimates for general informational and wellness purposes. They are not medical advice, diagnosis, treatment, or a substitute for a doctor, registered dietitian, or other qualified professional. Do not use Calora for emergencies or to make decisions that require professional care.

Your account

You are responsible for keeping your sign-in credentials secure and for activity under your account. Provide accurate information and tell us promptly if you believe your account has been used without permission.

Acceptable use

Do not misuse, reverse engineer, disrupt, probe, scrape, or attempt unauthorized access to Calora or its providers. Do not upload unlawful, abusive, malicious, or infringing content, or use the service to provide medical care to another person.

AI and third-party data

AI results and food-database results can be incomplete or inaccurate. Review every result before relying on it or saving it. Calora may link to or use third-party services; their availability and terms are outside our control.

Food image attribution

Product images identified in the app as “Open Food Facts · CC BY-SA” are contributed by Open Food Facts participants and reused under the Creative Commons Attribution-ShareAlike license. Product packaging may contain third-party trademarks and other protected material; images are shown only to identify the matched product.

Subscriptions

Paid features are governed by Subscription Information. Purchases, renewals, refunds, and cancellations are handled by the store through which you subscribed.

Availability and changes

We may change, suspend, or discontinue features, including provider-backed features, when necessary. We do not guarantee uninterrupted availability or that every estimate will be accurate or suitable for your goals.

Contact

Questions about these Terms can be sent to support@mycaloraapp.com.

Contact Calora support

For legal, email our monitored support team. Please do not include passwords, access tokens, or unnecessary health information.

support@mycaloraapp.com

We aim to reply within two business days. For account deletion, include the email address used for your Calora account so we can verify the request.