Privacy Policy

Effective August 27, 2026 · Published by Etiendem Technologies

We aim to collect what Calora needs to provide the features you choose, explain how those features work, and give you a clear way to delete your account.

Information you provide

Depending on the features you use, Calora may receive your email address and display name when you create an account; profile details such as age, height, weight, goal, activity level, and diet preference; diary entries, saved meals, recipes, planner preferences, weight, water, mood, and wellness entries; and messages, photos, food descriptions, or barcodes that you actively submit for analysis.

How we use information

• To provide account access, authenticated sync, account deletion, and referral features.
• To calculate and display nutrition and wellness summaries and personalize planning and Coach responses.
• To process food, nutrition-label, and Coach requests that you submit.
• To provide subscriptions, restore purchases, and customer support.
• To protect the service, prevent abuse, and meet legal obligations.

On-device storage and sync

Your diary and wellness data are designed to be stored locally on your device. If you sign in and use sync, selected data is transmitted to and stored by our application backend so it can be associated with your account. You can delete your account through the app; see Account Deletion for details.

Service providers

We use Supabase for authentication, RevenueCat and the relevant app store for subscription processing, OpenAI for submitted food and Coach analysis, and public food and recipe data providers for lookups. Providers process only the information needed for the requested feature under their own terms and privacy policies. We do not sell your personal information.

Photos and AI requests

Photos, food descriptions, and labels are sent only when you request the corresponding feature and are not intentionally retained by Calora after processing, except where needed for security, troubleshooting, or legal compliance. Signed-in Coach messages are stored in your account-scoped Coach conversation history so you can reopen saved chats; guest Coach chats remain ephemeral. Coach reports retain a short-lived digest and reason, not the reported message text. Do not submit sensitive information that is not needed for your request.

Retention and security

We retain account and synced records, including signed-in Coach conversation history, while needed to provide the service, comply with law, resolve disputes, or enforce agreements. You can delete individual saved Coach chats, clear Coach history, or request account deletion through the available controls. We use access controls, encrypted transport, and provider security controls, but no service can guarantee absolute security.

Your choices

You may review or remove local data in the app, stop using optional AI features, manage subscriptions through the store, and request account deletion. To ask a privacy question, contact support@mycaloraapp.com.

Children and changes

Calora is currently offered only to people 18 and older. We do not knowingly provide accounts or collect profile data from people under 18. If you believe an under-18 account was created, contact support so we can review and delete it. We may update this policy as the service changes; the effective date above will be updated when we publish a revision.