Privacy Policy
This Privacy Policy explains how Etiendem Technologies ("Calora", "we", "us") handles information when you use the Calora mobile application and related services.
Information you provide
Depending on the features you use, Calora may receive your email address and display name when you create an account; profile details such as age, height, weight, goal, activity level, and diet preference; diary entries, saved meals, recipes, planner preferences, weight, water, mood, and wellness entries; and messages, photos, food descriptions, or barcodes that you actively submit for analysis.
How we use information
- To provide account access, authenticated sync, account deletion, and referral features.
- To calculate and display nutrition and wellness summaries and to personalize planning and Coach responses.
- To process food, nutrition-label, and Coach requests that you submit.
- To provide subscriptions, restore purchases, and maintain customer support.
- To protect the service, prevent abuse, and meet legal obligations.
On-device storage and sync
Your diary and wellness data are designed to be stored locally on your device. If you sign in and use sync, selected data is transmitted to and stored by our application backend so it can be associated with your account. You can delete your account through the app; see Account Deletion for details.
Service providers
We use Supabase for authentication, RevenueCat and the relevant app store for subscription processing, OpenAI for submitted food and Coach analysis, and public food and recipe data providers for lookups. Providers process only the information needed for the requested feature under their own terms and privacy policies. We do not sell your personal information.
Photos and AI requests
Photos, food descriptions, labels, and Coach messages are sent only when you request the corresponding feature. They are used to return the requested result and are not intentionally retained by Calora after processing, except where needed for security, troubleshooting, or legal compliance. Do not submit sensitive information that is not needed for your request.
Retention and security
We retain account and synced records while needed to provide the service, comply with law, resolve disputes, or enforce agreements. We use access controls, encrypted transport, and provider security controls, but no service can guarantee absolute security.
Your choices
You may review or remove local data in the app, stop using optional AI features, manage subscriptions through the store, and request account deletion. To ask a privacy question, contact support@mycaloraapp.com.
Children
Calora is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Policy changes
We may update this policy as the service changes. We will update the effective date and publish the revised policy at this URL.
Contact Calora support
For privacy, email our monitored support team. Please do not include passwords, access tokens, or unnecessary health information.